policy

schedules

if you do not have a reoccurring schedule, your schedule needs to be sent in on the Friday before the week coming up by no later than 7:00 pm.

Payment

We currently accept cash, check, Zelle, and Apple Pay for payment.

Payment for reoccurring weekly pet care is due by Friday every week.

Full payment for overnight care is due on the first day of service.

If you do not pay your invoice by the date requested, a late fee of $10 will be added to your invoice every 7 days until the total amount is paid in full.

Holiday Policy

We are closed on major holidays and will not be accepting dogs.

All days that we are closed will be on your schedule each week.

Aggressive Behavior

Murphy and Me Pet Sitting does not tolerate violent behavior from any pet. If your pet displays aggressive or violent behavior towards us or another pet, your dog will be sent home and will not be allowed to attend anymore services. No exceptions.

disclaimer in regards to Beach play

While Murphy and Me Pet Sitting only accepts friendly dogs for our services, we can’t control the behavior of dogs that belong to other people at the beach. Due to this circumstance, Murphy and Me Pet Sitting is not responsible for any altercations that may occur between your dog and another person’s dog outside of the beach play group. Although this is an extremely rare occurrence, we recommend to all of our clients to keep this in mind before sending your dog on a beach play.

In the event that an altercation takes place and your dog is injured, we will contact you immediately. If a major injury occurs and you cannot be reached, we will refer back to your Emergency Finance Agreement in your application, proceed to take your dog to the vet, and spend the agreed amount on medical care.

disclaimer in regards to sickness

Dogs being exposed to groups of other dogs may result in a higher risk of diseases being spread around. If you are concerned about this, please make sure to vaccinate your pet prior to pet care. Murphy and Me Pet Sitting is not responsible for any illnesses that may spread from dog to dog.

absence of PETS upon arrival

If we arrive at your home for a requested service and your pets are not there, we will be unable to complete the service and you will be charged the full amount.

parking

For places with limited parking such as apartment complexes, there MUST be an available spot for us to park in. If there is no parking available, we will be unable to complete the service and you will be charged the full amount.

Due to a tight schedule, we do not do pick ups in high rise buildings or complex living areas. Your dog will need to be brought out front if this applies to you.

Cancellation

Cancellations within 24 hours or less notice will be charged full price for the service requested. (beach play, overnights, & doggy camp).

Overnight cancellations within 48 hours or less from the requested overnight date will be charged half the amount of your overall invoice.